Keep every exported name unchanged
The player reads columns, rows, frame rate, true frame count, and audio order from inventory names.
Creator support
Start with the simple checks.
Most playback problems come from a changed filename, missing inventory item, incomplete sequence, or a linked object built in the wrong order.
Check that the right assets are together
A simple loop needs one animation texture, its optional matching sound, and the Free script in the same prim. A Fluid sequence needs every numbered sheet from one sequence.
Use complete audio or no audio
The Fluid player intentionally disables an incomplete matching sound set rather than risk playing it out of order.
Verify the three-prim link order
Link 1 is the controller root. Links 2 and 3 are identical overlapping screens. Keep the Fluid player and media in the root prim.
Read owner chat
The scripts report ignored, ambiguous, missing, or invalid inventory items to the owner. That message is usually the fastest clue.
Common questions
Troubleshooting
The animation shows empty cells at the end
Use the modern five-field texture name ending in the true frame count, such as .anim;6;6;10;27. A legacy four-field name has no frame count and intentionally plays the full grid.
The picture has side or top-and-bottom bands
Preserve Full Frame keeps the entire picture, so bands can appear when the source and texture cell have different shapes. Choose Zoom to Fill for a centered crop that removes bands without stretching the source.
The picture looks softer than expected
Longer sheet durations place more frames on each texture. Try the 8- or 10-second maximum, or choose 2048 output when appropriate. Ten seconds is the recommended balance.
The separate alpha mask is unavailable
Separate synchronized alpha masks apply only to MP4 and WebM video. Choose a supported video first. In Batch Queue, select exactly one eligible video job before assigning its mask.
The sound is not playing
Confirm that sound is enabled in the player, the matching WAV names are unchanged, and the sequence contains every matching sound segment. Remember that Studio sound defaults to Off.
The interface does not fit the monitor
Version 1.1.8 adds automatic horizontal and vertical scrollbars when the complete interface does not fit the current window or Windows display scaling.
CONTACT
Still stuck?
Write to support@earthmachina.com. Include the Gif2SL version, source type, the exact error message, and the exported filename. Do not send media you do not have permission to share.